Katherine Henderson was saddened when she saw the grief Canadians had toward Hockey Canada. The organization's new CEO said its job is to listen and ensure every hockey player and staff can participate without exclusion or embarrassment, writes Ian Kennedy.
Hockey Canada CEO Katherine Henderson has only been at her new job for under two months.
She believes, however, the organization is progressing, made significant changes to policy and is ready to provide transparency and accountability as it works toward regaining the trust of Canadians.
That’s not to say Henderson fails to acknowledge the significant work still to be done and the significant harm caused under Hockey Canada’s watch. On the contrary, she’s well aware and prepared to take on the task at hand.
Henderson, the first woman to ever hold the role as Hockey Canada’s CEO, joined the organization this year after holding the CEO role at Curling Canada. Her hiring provides an outside voice – although Henderson has been around hockey her entire life – to help guide Hockey Canada out of a period filled with scandal, cover-up and harm done to participants and bystanders.
“The game of hockey is fantastic. I love it. As do many, many Canadians,” Henderson told The Hockey News. “Mostly everybody in Canada has been touched by hockey, and it saddened me when I saw the grief and the disappointment that Canadians had about what was going on at Hockey Canada.”
Hockey Canada has faced a reckoning following allegations of sexual assault involving members of the 2018 Canadian world junior team and the misuse of funds to conceal that allegation and others. Members of the 2003 world junior team are also currently under investigation for similar allegations of sexual assault. While the allegations have not been proven in court, the breadth of abuse and gender-based violence in hockey has become a widely acknowledged issue since these discussions began.
Regarding the 2018 investigation, it’s now in the hands of police and the NHL. Hockey Canada, as Henderson said, has handed over all of its findings and continues to co-operate with authorities in any way possible.
“Like the public at this point, we are in waiting mode to see what these three independent entities are going to do and how this information informs their adjudicative process, their judicial process, if you’re the police, their criminal process,” Henderson said. “But what we’ve done, from what I understand, is we’ve co-operated with everyone, and that would be the intent going forward for sure.”
Even when the results finally come out, there’s a long road ahead toward addressing issues of systemic abuse, violence, misogyny, homophobia, transphobia, racism and elitism in hockey.
"It’s a complex issue. It’s a historic issue as well," said Henderson. "I can’t go and undo things that were done in the past, but what I can say is I take it very seriously that my role and the role of the organization is to earn back the trust of the Canadian public and the Canadian people.
"We have to do that through our actions and what we’re doing going forward…There’s a good group of people that I’m working with right now who are wishing to and are in the process of making some very foundational and fundamental change."
Among those people, in Henderson’s eyes, are the now outgoing transitional board of directors. The group came on for a short term to alter the direction of Hockey Canada, aid in the search for a CEO and begin putting policy in place to improve safety and combat the toxic aspects of hockey’s culture.
The harm of that culture, according to Henderson, was on full display at Hockey Canada’s first "Beyond the Boards Summit" this past September. There, the organization heard research presented by hockey scholar Dr. Teresa Fowler, with the hope of not only developing policy, raising awareness and educating but also getting to the root cause of hockey’s ongoing issues.
"One of the saddest things I think for me in "Beyond the Boards" was some of the work that Dr. Teresa Fowler did when she was taking a look at these young men, many of whom were entering into cultures, into dressing rooms, into places where they were uncomfortable with what they were doing, the sort of stereotypes or the tropes that they were being asked to conform to, and it was making them anxious and sad.
"If in any way, shape or form, this sport is contributing to that, not only are we not doing well by our communities, we’re not doing well by these young men either."
After understanding the root cause, Henderson said better plans of action can be put in place to address these issues and ensure any changes are applied consistently. It won’t come easy, however, as Henderson expects pushback from those resistant to change within the sport. But as she said, there’s always been pushback with progress in hockey, but the game will continue to involve.
As Henderson said, when sport acknowledged concussions, Rowan’s Law came into force in Ontario; when sport acknowledged head safety, helmets became mandatory and have continued to evolve. Change for Hockey Canada might not come in one big step but rather, as Henderson said, in many small steps that show progress.
"Sports do change over time," Henderson said. "I want to be a big part of that change, and so part of it is understanding root causes. Then the next part is really understanding what are the interventions and with who. Because it isn’t just educating 16-year-olds or 12-year-olds; you have to educate the coaches, you have to educate the parents, you have to educate the team owners."
They’re big questions Hockey Canada continues to battle with. When her work is done, however, Henderson hopes more Canadians will remain involved in the sport, playing, coaching, officiating, volunteering, and acting as fans “as their true selves” in an “environment where you feel that you’re included,” and in a system that openly listens to the voices of players, families, and Canadians.
At times, there may be questions, concerns, or misunderstandings about certain policies and plans.
Recently, many responded with confusion related to Hockey Canada’s new “base layer” policy, mandating that all youth arrive at the arena with a base layer of clothing or equipment on so that youth would be clothed in locker rooms in the presence of adults and their peers.
Henderson knows there were issues with how the policy was communicated, leading to undue concern, but she sees even that miscommunication as an opportunity for the organization to grow.
"I’ll go on the record saying it’s probably not as well communicated... but what I really hope people understand is the why," Henderson said. "Why would you put in a policy like that? It has nothing to do with anything other than making sure that there’s never a kid that is not welcome in a dressing room."
"It’s a really big part of the hockey experience, sitting with your teammates and discussing things before and after. There are kids out there that, for one reason or another - it’s puberty, it’s transitioning, it’s a mixed team - feel uncomfortable changing in front of their peers, and we just want to take that away.
"It’s a really, really good practice to take things that make people feel less than or excluded, or embarrassed. We try to eliminate as much of those as possible so we can just concentrate on hockey, and that was really the intent behind it.”
As Henderson said, change is rarely met with immediate acceptance and understanding, pointing to historic examples of mouthguards, concussion protocols and visors as items that were all met with skepticism but have now become standard and well-accepted safeguards in the game. But Hockey Canada's members coast-to-coast are working to implement this next change, she added.
While Henderson does not claim to know all of the answers, she does assert her willingness to do something to ensure all Canadians have a voice in the sport they love and that the game can continue to grow and welcome new, diverse populations. To achieve this, Henderson pledges she and Hockey Canada will listen.
"A lot of it is just continuing to listen," said Henderson. "Hockey is going to evolve all the time…as a hockey organization, as a hockey community, we have to look and say, 'When new people come in, they bring a tremendous amount of value to us. They actually improve the game of hockey by being here, by telling us what they need.'
"I think a lot of what you’ll see from us coming forward is a lot of that, it’s that type of listening, particularly with younger people as they’re coming into the game."
Henderson wants the game to change, not because the game is flawed, but because she hopes more people can enjoy the sport she and many Canadians love. In the wake of Hockey Canada’s scandals, it will take sweeping change to make the sport something positive and safe for all participants. According to Henderson, however, the monumental task of transformational change is Hockey Canada’s job to do.
"What do you need to make this an incredible experience, a lifelong journey? To make you want to come back and coach and volunteer, and be a referee, or play for life, or be in a big league?
"Whatever those things are, whatever your hopes and dreams are related to hockey, we just really need to figure out how to get you into the system, listen to you, and help you on your way. That’s our job."
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